Enhanced Customer Services
Flexible and tiered Enhanced Customer Services portfolio designed to save you time, help you control costs and accelerate responses to your unique business requirements.
What it is
Our enhanced customer services is a tiered portfolio of value-added, personalized support offerings designed to complement your existing support service plans.
What are the benefits
Tap into technical expertise designed for your system. Define your coverage requirements for tailored support.
Where it’s helping
Across the globe, our customers are extending their teams by adding solutions expertise tailored to their environment and requirements, bringing new and critical views and depth into the enterprise through our Preferred Services Offerings.
One portfolio. Many benefits.
Senior Account Manager
Your Services Account Manager is your dedicated resource who quickly resolves support-related, mission-critical issues to help manage your IT challenges.